The administrative and IT systems you've built are impressive. We look forward to working with you on our 360 program in the coming year.
Pivotal Research is a national leader in developing feedback programs for the healthcare industry in Canada. The firm has designed and managed single and multi-source feedback (MSF) programs for health regulatory authorities and hospitals with programs for medicine, nursing, and dentistry. Pivotal Research provides an integrated suite of services that include management, administration, online and paper based surveys, secure data storage, custom software, program evaluation, report preparation, qualitative and quantitative data analysis, and research and development.
The Physician Achievement Review program provides doctors with information about their medical practices based on survey feedback from patients, medical colleagues, and co-worker health care professionals. Doctors learn how those they work with and serve perceive their skills and abilities on topics ranging from medical competency and co-worker relations to communication skills and patient interaction.
Originally developed by the College of Physicians and Surgeons of Alberta, Pivotal Research also manages multisource feedback programs for the Colleges of Physicians and Surgeons of Manitoba, British Columbia and Ontario, and the Council of Academic Hospitals of Ontario and the Royal College of Physicians and Surgeons of Canada.
Pivotal Research developed a MSF program for the College of Registered Nurses of Nova Scotia and the Patient Feedback Program for the Alberta Dental College and Association.