The results of your market research were clear; we now know exactly what to do!


- Physiotherapy Alberta

Research Solutions

When an organization requires stakeholder feedback to make better decisions Pivotal Research will design the tools and manage the data collection process. We are experts in survey design and data management using mail, telephone, paper, in-person and online data collection methods. Our clients are a diverse group that includes goverments, regulatory authorities in health and education, not-for-profit corporations, and private sector companies.

All of our clients share a need for custom research services that provides the data analyses to address an important issue in a timely and cost-effective manner. They include companies gathering market data; government departments testing the reach and impact of their communication products; organizations measuring employee or customer satisfaction; and public institutions gathering citizen data on a critical issue. Here are some specific examples.

  • Whyte Museum of the Canadian Rockies -Stakeholder review and strategic planning
  • College of Dental Surgeons of British Columbia - Complaints process exist feedback program
  • LINC Edmonton Catholic Schools - Online staff evaluation of program management
  • Edmonton Transit -Security survey among transit riders and non-riders
  • Alberta School Employee Benefit Plan (ASEBP) - Plan member strategic research
  • Canadian Alliance of Physiotherapy Regulators - Validation of national standards and code of ethics
  • Sustainable Resource Development, Alberta - Stakeholder feedback survey