Inclusive Governance – Engaging the diverse voices of members through a bottoms-up approach bridges the gap between regulations and member’s daily practice or activities. As such, standards of practices, regulatory requirements, and professional guidelines reflect the lived experiences of members. 

• Outcome: Inclusive and more effective governance  

Clearer Value Proposition – Asking members about their perceptions of the self-regulator can help articulate the organization’s value proposition and identify areas where they may not be delivering on their mandate. 

• Outcome: The opportunity to align actions with critical mandates  

Higher Adoption Rate of Reform Initiatives – Engaging members in reform and change initiatives fosters buy-in with broader strategic goals, because members have a say in what impacts their daily work. Instead of being passive followers of self-regulator-led initiatives, members feel that their presence is important and valued, creating alignment under common goals established by the regulator and members.  

• Outcome: Increased adherence to self-regulators’ initiatives 

Targeted and Responsive Services – Collecting feedback from members, encouraging their participation, and seeking input allows the regulator to deliver targeted and responsive services to its membership, including optimized communications, professional development workshops, and annual conferences, among other value add services regulatory bodies deliver to stakeholders.  

• Outcome: Members perceive high degree of value in their affiliation to the regulatory body  

Positive Public Perception – Engaging registrants on results in increased acceptance and active support of critical aspects of professional practice and quality assurance, which in turn translates to an elevated professional and service delivery experience to the public.  

• Outcome: Positive public perceptions of the profession