Services

We deliver an integrated suite of quantitative and qualitative research consulting services by leveraging our expertise in the design and implementation of innovative research to clients across multiple industries.

Profession Regulator and Association Solutions

We empower profession regulators and association with actionable insights. Our comprehensive services range from developing Standards of Practice to conducting jurisdictional scans and engaging broadly with professionals and the public.

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Market Research

We provide tailored market research services that enhance service delivery and unlock growth across industries, like transportation, healthcare, government, and nonprofits. We specialize in market segmentation, branding, communication testing, market entry strategy, and product testing.

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Customer Experience CX

We see customer experience and satisfaction as more than just metrics; they're key to enhancing service delivery and building lasting loyalty. Our approach moves beyond traditional surveys, exploring behavioral and emotional factors to predict future customer actions.

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Performance and Evaluation

We specialize in delivering high-quality performance and evaluation solutions tailored to the unique needs of diverse organizations. Our approach is human-centered, enhanced through KPI frameworks, process mapping, advanced analytics and dynamic visualizations. We help you drive measurable success.

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Public Engagement Research

Our public engagement research captures diverse perspectives to enhance informed decision-making. We effectively engage a wide array of groups—from individuals with disabilities to recent immigrants—to ensure inclusivity. Our methods range from consultations to active involvement, using dialogues and surveys to build public consensus and foster inclusivity.

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Services

Services

Profession Regulator and Association Solutions

Market Research

Customer Experience CX​

Performance and Evaluation​

Public Engagement Research​

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Customer Experience CX

Performance and Evaluation

Public Engagement Research