Government & Municipalities

We specialize in citizen experience research informed by deep knowledge of municipal, provincial, and federal policies. Our inclusive designs capture diverse perspectives, providing leaders with evidence to improve services and strengthen community well-being.

We design and manage public engagement that supports policy development and decision-making. Using equitable and systematic feedback collection, we help governments gather resident views on projects, programs, and services with clarity and credibility.

We deliver timely research — from labour market studies to sector scans — that informs public policy and strategic planning. Our solutions-focused approach translates data into compelling recommendations that strengthen government priorities.

We conduct evaluations of policies, programs, and processes to identify what’s working and where improvements are needed. Our multi-year evaluation experience helps governments measure effectiveness, demonstrate accountability, and guide continuous improvement.

Our census services provide accurate, regulation-compliant population and dwelling data to support funding applications and planning decisions. With proprietary technology-enabled enumeration tools, we ensure reliable, timely, and cost-effective census delivery.

We design human-centred digital transformation strategies that reflect the lived experiences of residents. By assessing digital readiness and building evidence-based tools, we help governments expand reach, improve service delivery, and accelerate innovation.

Achieve Impact with Pivotal Research