Performance and Evaluation

Performance and Evaluation

Pivotal Research delivers top-tier performance and evaluation solutions tailored for diverse organizational needs.  

Utilizing a human-centered design approach, we develop robust KPI frameworks and process maps, complemented by advanced analytics and impactful visualizations. Our methods enhance policy development, enable effective reporting, and foster innovation through evidence-based decision-making.  

Whether for new interventions or ongoing programs, we provide rigorous, objective evaluations that drive successful outcomes. 

Pivotal Research excels in guiding clients through the development of comprehensive evaluation designs and Key Performance Indicator (KPI) frameworks.  

Our approach involves defining program inputs, outputs, expected outcomes, and KPIs tailored to your strategic goals. We also design a robust data collection strategy to ensure accurate measurement and evaluation. This holistic method embeds each framework within a broader policy context, providing measurable insights for operational effectiveness and strategic alignment.

 Contact us to enhance your strategic evaluation and performance monitoring! 

Process mapping is a critical tool in evaluation, providing a visual representation of workflows to identify inefficiencies and opportunities for optimization.  

At Pivotal Research, we develop high-quality process maps that highlight accountabilities, communication touchpoints, cycle times, pain points, and bottlenecks. This approach helps our clients streamline operations and reduce service redundancies.  

Streamline your processes and enhance efficiency with our expert mapping. Let’s start a conversation! 

At Pivotal Research, our process evaluations provide crucial course-correction insights, ensuring strategies perform as intended.  

We also assess the outcomes, impacts, and return on investment of programs and strategic interventions using rigorous and diverse evaluation designs. This comprehensive approach helps organizations measure effectiveness and optimize results.  

Maximize your strategic impact. Contact us to learn how our evaluations can guide your success! 

We design best practice evaluation frameworks for a variety of organizations, utilizing ongoing or one-time performance assessment tools to inform board leaders on their effectiveness in meeting governance mandates.  

Our services help boards fulfill their responsibilities to stakeholders and the public, while fostering diversity and inclusion to drive financial and mission performance.  

Strengthen your board’s governance and accountability. Contact us to enhance your board’s effectiveness! 

The Merits of Member Engagement Research Self-regulated organizations, also thought of as governance vehicles for professions, industries, trades, and other associations, face …

The Merits of Member Engagement Research Self-regulated organizations, also thought of as governance vehicles for professions, industries, trades, and other associations, face …

Elevate your program's performance.

Let’s start a conversation