Settlement & Integration
Capturing newcomer perspectives is central to effective integration. We use journey mapping, surveys, focus groups, advisory panels, and digital tools such as mobile ethnography and online panels to uncover the cultural, emotional, and behavioural drivers that shape settlement. These insights strengthen services, reduce barriers, and inform inclusive strategies that respond to community needs.
We combine policy research and evaluation to deliver evidence that strengthens advocacy, accountability, and continuous improvement. Our work spans federally, provincially, and privately funded programs, incorporating outcome and impact evaluations, process assessments, needs analyses, and jurisdictional scans. By integrating impact stories with rigorous analysis, we help agencies and governments demonstrate value, refine services, and shape integration policy.
We build ongoing data collection systems and dashboards that equip organizations to track outcomes, monitor performance, and strengthen decision-making. Our approach uses innovative software and analytics to support strategic planning and measurement. Each system is designed with knowledge transfer in mind, ensuring internal teams gain the capacity to manage and expand their data tools over time.
