Sectors

Government and Municipalities

We leverage decades of experience and deep public policy knowledge to provide expert research and consulting services to government and municipal clients. Our approach delivers enriched insights and actionable solutions, supporting confident decision-making that helps clients meet policy priorities, inform change initiatives, and enhance program delivery by transforming critical data into strategic and operational actions.

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Transportation

Pivotal Research brings deep expertise in researching various transportation modalities, including airports, airlines, public transit, taxis, and ferries. We utilize innovative tools and AI data analysis to understand shifting user demographics and urban design. Our services extend to customer experience programs, mobile ethnographic research, and public engagement, ensuring comprehensive insights for the transportation sector.

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Healthcare

Pivotal Research provides market research, evaluation services, and member engagement research for health regulators, healthcare associations, medical suppliers, and hospital networks across the nation. We are a trusted partner in driving positive change through our innovative methodologies, supporting patient-centered care, regulatory reform, and service delivery excellence.

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Labour and Skills Development

Pivotal Research is deeply integrated into the Canadian jobs and skills development landscape. We specialize in translating workforce development policies and data into actionable, evidence-based training and employment solutions. Our tailored market research and program evaluation services provide strategic insights and recommendations to enhance the labour and skills development sector.

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Not for Profit

Pivotal Research offers a comprehensive suite of market research and evaluation services tailored to the unique challenges of the nonprofit and association sector. Our services enhance stakeholder engagement, fundraising efforts, and policy impact, empowering organizations to thrive.

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Settlement and Integration

Pivotal Research has a deep understanding of the Canadian immigrant integration landscape, expertly designing strategies that leverage evidence-based insights for maximum impact. We utilize cutting-edge tools and technologies to help your organization pivot from disruption to innovation in the settlement sector.  

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