Public Engagement Research

Public engagement research is essential for gathering diverse perspectives and fostering informed decision-making. It ensures that policies and programs reflect community needs and that all voices are heard.

At Pivotal Research, we prioritize inclusivity by engaging groups such as individuals with disabilities, recent immigrants, licensed professionals, healthcare providers, and racialized communities. Guided by the IAP2 Spectrum, our strategies range from consultation to active involvement. Our participatory methods — from dialogues to surveys — support informed decision-making, build consensus, and strengthen trust.

We design inclusive citizen engagement initiatives rooted in local and provincial governance. By engaging broad and diverse communities, we generate representative insights that inform public priorities, enhance legitimacy, and build trust.

We support clients in engaging businesses, community groups, board members, and policymakers. Our customized strategies ensure stakeholder buy-in, strategic alignment, and actionable direction for policies and programs.

For member-driven organizations and associations, we deliver engagement solutions that strengthen satisfaction, retention, and governance transparency. Our insights help associations remain responsive to member needs and foster long-term loyalty.

We engage licensed professionals and healthcare providers to inform regulation, service delivery, and system change. By connecting with those on the front lines, we help organizations design responsive policies, professional standards, and programs grounded in lived practice.

We place patients at the center of healthcare design and delivery. By capturing their perspectives, we ensure services are more responsive, effective, and aligned with quality-of-care expectations

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